Breeze Connect Inbound Services

Your business, more accessible than ever with 1300 and 1800 numbers.

Australia-Wide Presence

A single national number for your customers to reach you, no matter where they are.

Memorable & Professional

Easy-to-remember numbers that enhance your brand’s image and credibility.

Cost-Effective Solution

1800 numbers are free to call from any Australian landline, and 1300 numbers are charged at a local call rate.

No Lock In Contracts

All services are month-to-month – We won’t lock you into 12-24 month contracts

Keep Your Number

Your inbound number is portable, meaning you can take it with you if you move office or change providers.

Flexible Call Routing

Customise routing options to direct calls based on time of day, caller location, and more.

What are 1300 and 1800 Numbers?

1300 Number

Shared Cost Numbers

A 1300 number is a ten-digit national number that allows customers to call your business from anywhere in Australia for the cost of a local call from a landline. The cost of the call is shared between the caller and your business, making it a cost-effective solution. Calls made from mobile phones are charged at the mobile carrier’s rates. This shared-cost model makes 1300 numbers a popular and affordable choice for businesses of all sizes looking to establish a professional, national presence.

1800 Number

Toll-Free Numbers

An 1800 number, also known as a “toll-free” or “free-call” number, allows customers to call your business for free from any landline in Australia. Your business pays the full cost of the incoming call. This removes any cost barrier for potential customers, making it an excellent tool for generating sales and customer inquiries. While calls from landlines are free for the caller, calls from mobiles may incur charges depending on the caller’s mobile plan.

Inbound Services

Breeze SIP Trunking provides the connection that powers your inbound numbers, our 1300 and 1800 Number Hosting is an add-on service that must be used in conjunction with Breeze Connect SIP Trunks.

Breeze inbound services cannot be used as a standalone service to receive calls.

1300 Number

Shared Cost
$10/ month
hosting fee (per number)

Setup
Free
Cost to receive
8.5¢/min
Total minimum cost
$17

when attached to a PAYG 1 Line SIP Trunking service, excludes call charges

1800 Number

Toll-Free
$10/ month
hosting fee (per number)

Setup
Free
Cost to receive
12¢/min
Total minimum cost
$17

when attached to a PAYG 1 Line SIP Trunking service, excludes call charges

Breeze SIP Unlimited

All-inclusive calling plans with unlimited local, national, and mobile calls

Unlimited Plans Usage Policy

Unlimited Plans are not permitted for the following uses:

  • Telemarketing and cold-calling activities
  • Continuous call forwarding or conferencing
  • Re-supplying or reselling any service on our network
  • Auto-dialing or robocalls
  • Commercial use, call centres, or business-related, telephone-based marketing business activities
  • Telehealth

Breeze SIP PAYG

Pay-as-you-go plans with competitive per-call rates

Porting Fees

Your first port request per customer or # range is FREE!

$0

CAT A Submission Fee

Per Number Per Submission Attempt

$0

CAT C Submission Fee

Per Submission Attempt

$500

Emergency Return / Reversal / Reschedule Fee

Per Port

First Port Free Policy: if re-submission occurs due to errors in the Porting Authority Form
– You will be charged the standard CAT A/C rate.