3CX’s CRM integration takes care of the details, matching caller IDs to CRM records so agents are always prepared. New contacts are created for unknown numbers, and every call is logged, building a complete call history for easy follow-up.
With one-click calling, agents instantly connect with leads and clients, skipping manual entries and tedious searches. Customer records pop up automatically providing context at the start of each call.
3CX supports leading platforms like Salesforce Freshdesk Zendesk HubSpot and more.